ORM
Integrated management of ICT risk, operational resilience and third-party risk for banks and financial institutions.
ORM helps organisations connect business processes, critical functions, technology assets, controls, mitigation actions and ICT providers into a single structured, traceable and decision-oriented view.
ICT Non-Financial Risk Management & Operational Resilience
A platform for managing ICT risk in a DORA context
The Digital Operational Resilience Act (DORA) introduces a new level of focus on financial institutions’ ability to understand, monitor and evidence control over their ICT risks.
In this context, it is no longer sufficient to manage risks, controls, suppliers and processes through separate tools. Risk Management, Compliance, IT, Operations, Procurement and Business Lines need to work from a common information base, with a clear view of the dependencies between critical processes, technology and third parties.
ORM was created to address this need: transforming ICT non-financial risk management from a fragmented activity into an integrated, measurable and governable process.
From business process to technology chain
ORM enables organisations to map Essential or Important Functions, business processes and the technology chain that supports them.
Applications, infrastructure, ICT services, controls, remediation actions and providers are connected within a single operating model.
This makes it possible to understand not only which risks exist, but also which functions and processes could be affected by a vulnerability, a control gap or an issue with a provider.
The platform enables risk to be analysed in two directions:
• Top-down, starting from a critical function or process to analyse the technology, controls and providers that support it;
• Bottom-up, starting from a vulnerability, an asset, a control or a provider to identify the processes and functions that may be affected.
Risk Visibility
ORM provides a centralised view of the organisation’s ICT risk posture.
Dashboards, risk indicators and analytical views allow users to monitor exposures, controls, remediation actions and operational dependencies in a clear and consistent way.
The objective is to support faster, better-informed decisions while reducing reliance on spreadsheets, static inventories and non-integrated processes.
IT Risk Assessment
ORM includes a Risk Assessment Engine based on the organisation’s internal policies.
The engine supports the full ICT risk assessment process: identification, classification, likelihood and impact evaluation, risk scoring, control mapping, residual risk analysis and definition of mitigation actions.
This approach makes assessments more structured, repeatable and traceable, improving consistency across business functions and assessment cycles.
Forecasting Risk
ORM provides a forward-looking view of ICT risk.
Through mitigation planning and monitoring of control evolution, the platform helps estimate how the risk profile may change over time.
This supports management in assessing whether planned initiatives are effectively reducing exposure in the areas most relevant to operational continuity.
Third-Party Risk Management
The TPRM module enables organisations to manage ICT risk linked to providers and sub-providers.
ORM supports ICT provider mapping, criticality assessment, concentration risk monitoring, analysis of relevant contractual elements, due diligence and management of exit strategy dependencies.
The platform helps answer fundamental operational questions:
• Which critical functions depend on a specific provider?
• Which services would be affected by an interruption?
• Where are the highest risks concentrated?
• Which controls and mitigation actions are already in place?
A common foundation for Risk, Compliance, IT and Business
One of ORM’s main benefits is the creation of a shared information base across different business functions.
• Risk Management can manage assessments and residual risk.
• IT can understand affected assets and remediation priorities.
• Compliance can monitor evidence, controls and regulatory requirements.
• Procurement and Legal can analyse contractual risks and provider dependencies.
• Business Lines can understand which critical processes are exposed.
In this way, ORM promotes cross-functional governance of ICT risk, reducing duplication, inconsistencies and reconciliation time.
Request a demo
Discover how ORM can support your organisation in the integrated management of ICT non-financial risk, operational resilience and third-party risk.
Our team is available for a dedicated live demo, where you can see the platform’s main capabilities in action: critical function mapping, Risk Assessment Engine, control mapping, forward-looking risk analysis, dashboards, KRIs and Third-Party Risk Management.